What Is Scent Marketing?

What Is Scent Marketing?

Scent Marketing is a form of sensory marketing that uses carefully selected fragrances to influence how people feel, behave and remember a space.

It involves diffusing fragrance throughout a commercial environment, such as a hotel, retail store, office, spa, restaurant, showroom or event venue, to create a more memorable customer experience.

Brands We've Worked With

The EcoScent Experience

Premium Scenting, Tailored to Your Brand

Fragrance Solutions Designed Around Your Brand

A Scent Marketing strategy can be tailored to suit different business goals. The right fragrance can help create a welcoming atmosphere, strengthen brand identity, encourage relaxation or concentration, support an immersive experience and even influence customer behaviour and purchasing decisions.

Advanced Scent Technology, Lasting Impressions

Our Scent Machines use advanced fragrance diffusion technology to distribute scent consistently and effectively throughout your space, helping turn everyday environments into distinctive experiences that customers remember.

Tailored Scent Marketing for Every Business

EcoScent helps businesses harness the power of scent through premium fragrance oils and professional Scent Machines designed for spaces of all sizes. From selecting the right fragrance and Scent Machine to developing a bespoke Signature Scent, we create tailored Scent Marketing solutions that complement your brand, environment and customer journey.

private label products on a clean, cream background
private label products on a clean, cream background

Memory & Emotion

The human nose can distinguish more than 1 trillion odours, giving scent a powerful ability to shape how people experience and remember a space. Signature scents can increase brand recall by up to 35%, while ambient scent has been linked to an 18% increase in purchase intention.

Pleasant fragrance may contribute to 12% higher guest satisfaction, with customers potentially willing to pay up to 20% more in appropriately scented spaces.

73% of consumers consider experience an important purchasing factor, while 86% are willing to pay more for a better experience. Emotionally connected customers can also be four times more valuable.

EcoScent fragrances are experienced by over 100 million people annually, and currently scent more than 5 million m³ of hotel space.

Memory_Function

Scent is closely linked to emotion and memory, giving it a powerful influence over how people experience and remember places. With the ability to distinguish potentially more than one trillion odours, a familiar fragrance can instantly bring an experience back to mind.

A Signature Scent uses this connection to create a recognisable sensory identity, helping customers associate a distinctive fragrance with your brand and environment.

Scent Marketing Possibilities

Increase Perceived Value

Increase Perceived Value

Research suggests customers may be willing to pay up to 20% more in scented environments. For hotels, retail stores, showrooms and other premium spaces, scent can contribute to the sense of quality and create an environment that better reflects the value of the products or services being offered.

A sleek, matte black cylindrical standalone scent machine is positioned against a beige wall in a modern, minimalist boutique interior with warm lighting and large windows.

Strengthen Brand Recall

Signature scents have been associated with up to 35% better brand recall, demonstrating the potential of fragrance as a branding tool. A distinctive scent can become part of a brand's sensory identity, helping customers recognise and remember an experience long after they have left the space.

A sleek black cylindrical portable scent machine by EcoScent sits on a dark wooden console table inside a luxury private jet cabin, with cream leather seats, oval windows, and a book and sunglasses nearby.

Increased Purchase Intent

Pleasant ambient scent has been linked with an 18% increase in purchase intention in retail research. By creating an environment that feels more considered and enjoyable, Scent Marketing can support the overall customer experience and help influence how customers respond to products and brands.

case studies

Trusted by Leading Businesses

Read how organisations across multiple sectors use EcoScent to enhance their environments and customer experience.

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Brochures

Take the details with you

Machine Brochure

Download our

Scent Machine Brochure

The full range of scent machines: wall, ceiling, floor and HVAC, with specs and coverage guidance.

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Machine Brochure

Download our

Fragrance Brochure

Our complete fragrance library with scent families and notes, to choose the profile for your space.

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Explore all Scent Machine brochures

We'd Love to Hear from You

Whether you have a personal question or a business enquiry, our team is ready to help.

A matte black cylindrical portable scent machine with a white top cap sits on a round glass-top table in a modern living room setting with a potted plant and a wooden chair.