EcoScent -

Project Type

Dentist

EcoScent -

Location

London

EcoScent -

Fragrance

White Tea & Thyme

Enhancing Patient Experience at Dalmeny House Dental with EcoScent

Enhancing Patient Comfort and Reducing Anxiety
Dental anxiety is a common barrier to treatment. Introducing the soft, refreshing scent of White Tea & Thyme helped create a more tranquil, welcoming atmosphere. It eased patient nerves, promoted calm, and made visits more pleasant—especially for nervous or younger patients.

Reinforcing Brand Identity and Perception of Quality
The fragrance neutralised clinical odours while projecting an image of sophistication, cleanliness, and care—enhancing the practice’s premium brand identity and leaving a lasting impression.

Sustainable and Safe Scenting Technology
EcoScent’s advanced system delivered a clean, consistent scent with minimal maintenance. Using hypoallergenic, eco-friendly oils and low-energy diffusion, it supported the practice’s focus on safety and sustainability without compromising air quality.

Conclusion

The introduction of EcoScent’s White Tea & Thyme fragrance at Dalmeny House Dental has proven to be a valuable enhancement to the patient experience, brand perception, and overall atmosphere of the practice. By thoughtfully integrating ambient scenting, the clinic has successfully transformed its environment into a calming, modern, and memorable space that reflects its high standards of care. This case study highlights how multisensory design can play a key role in setting a practice apart, demonstrating that even subtle details, like scent, can leave a lasting impression.