Keanis
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Keanis

Discover how scent elevated the customer experience.

Project type

Retail & Showroom Scenting

Location

Belgravia, London

Fragrance

Bamboo

Keanis × EcoScent

A Refined Welcome for Every Appointment

Keanis is a modern fine jewellery brand specialising in lab-grown diamonds and colourful lab-grown gemstones. Its by-appointment showroom in Belgravia, London, offers clients a personal setting in which to explore its collections. In September 2026, Keanis partnered with EcoScent to introduce fragrance into the approximately 500 sq. ft. showroom, adding a welcoming sensory detail to complement the jewellery and the surrounding space.

The Challenge

Keanis wanted its showroom to feel warm, refined and welcoming from the moment clients arrived for their appointments. Fragrance offered an opportunity to make the space more inviting and enhance the experience of exploring its jewellery collections. The solution needed to suit an intimate showroom, carrying throughout the space while remaining in keeping with the brand’s sophisticated character.

The Solution

EcoScent guided Keanis from enquiry to ordering, with Shelomi supporting the team throughout. After exploring 12 fragrance samples, they chose Bamboo for its clean, luxurious and sophisticated character. An EcoScent Bluetooth Barrel Wireless scent system was positioned discreetly in a showroom corner near the showcases. Its wireless design requires no nearby power socket, while Bluetooth control allows settings to be adjusted by phone without accessing the machine, keeping fragrance management simple so the team can focus on clients and their appointment experience.

Client testimonial

“We’ve had a really positive experience with EcoScent. The whole enquiry and ordering process was seamless, and the scent fills the space beautifully. It has really helped elevate the overall atmosphere of our showroom.”

The Keanis Team

The Result

The fragrance has helped create a more welcoming and considered atmosphere at Keanis, adding to the experience of visiting its Belgravia showroom for a personal appointment. The team reports that Bamboo is very pleasant and carries throughout the approximately 500 sq. ft. space from a single Barrel system. This provides a consistent fragrance experience across the showroom, bringing another layer of care to the setting in which clients explore the collections. For Keanis, the result is a finishing touch that complements its jewellery and interiors, helping the showroom feel as thoughtfully presented as the pieces on display.

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A matte black cylindrical portable scent machine with a white top cap sits on a round glass-top table in a modern living room setting with a potted plant and a wooden chair.